Fin
by Intercom
AI customer service agent that resolves support conversations across channels.
About
Fin is Intercom's AI agent for customer service. It answers customer questions from your help content and data, takes actions through integrations and hands off to human agents when needed. It works with Intercom or with other help desks.
More pictures
Further down the homepage Further down the homepage The picture the site shows when it’s shared
Taken from fin.ai. The pictures belong to the site’s owner and are shown to identify the site.
Useful features
- Answers from your knowledge base
- Works in chat, email and other channels
- Hands off to human agents
- Works with Intercom or other help desks
Good for
- Customer support automation
- Round-the-clock support
- Reducing ticket volume
Pricing
Paid. Charged per resolved outcome, plus Intercom seats if you use its help desk. Free trial available.
More in Business
-
#1
AI assistant inside Word, Excel, PowerPoint, Outlook and Teams for work accounts.
-
#2
ChatGPT (moving up)
General-purpose AI assistant for questions, writing, analysis, images and voice.
-
#3
Claude (moving up)
AI assistant for writing, analysis, coding help and working with long documents.
-
#4
Gemini (moving up)
Google's AI assistant, connected to Search and Google apps like Gmail, Docs and Drive.
-
#5
HubSpotEditor’s pick
CRM platform with Breeze AI agents and assistants for marketing, sales and service.